Money Back Guarantee

Money Back Guarantee (For Americas, Europe and Australia)

4-day Project Management Professional (PMP)^®Boot Camp with 100% Money back guarantee
Standard Terms & Conditions

• 4-day PMP^® Boot Camp comes with 100% money back guarantee. Incase you do not clear the PMP^® exam; we pay for your re-examination**.
• To ensure 100% success or money back, the participant needs to take PMP^® exam within a maximum of 30 days duration from the classroom training completion date**.
• If the participant does not clear the PMP^® exam in the 1st attempt; you get reimbursement for your PMP^® re-examination fees. Participants need to take the re-exam within 30 days from the result date of the 1st attempt**.
• If the participant does not clear the PMP^® exam in the 2nd attempt; you get reimbursement for your PMP^® re-examination fees. Participants need to take the re-exam within 30 days from the result date of the 2nd attempt**.
• If the participant does not clear the PMP^® exam in the 3rd attempt as well (maximum number of attempts permissible by PMI in a year); you get refund of the balance of enrolment fees paid by you at time of enrolling for the PMP^® Boot Camp**.
• The participants need to provide their PMP^® exam scoreboards in order to get the reimbursement for course fee**.
• The participants are required to pay the PMP^® re-examination fees directly to the PMI. We will be reimbursing the fees subsequently**.

PMP® Exam Attempts - Maximum 3 in a year
Attempt	Timeframe	Result	Money back
1st	1-month from course completion	Not Cleared	$275 Re-Exam Fees
2nd	1-month from the 1st attempt	Not Cleared	$275 Re-Exam Fees
3rd	1-month from the 2nd attempt	Not Cleared	Refund balance of enrolment fees

Money Back Guarantee: Reimbursement Process

• The participants are required to pay e-mail scanned copies of their PMP^® scorecards of each attempt to along with the PMP^® Boot Camp location and date.
• We will reimburse the amount payable within 30 days of us receiving all the documents from you.
• The mode of reimbursement will be same as the mode of payment used during enrolment fees. For example: If a participant has paid through PayPal, we will reimburse through PayPal only
• Money back guarantee is applicable only for iCert Global's 4-day PMP^® Boot Camp and not for online PMP^® training and 2-day PMP^® Speed Prep courses.

When Money Back Guarantee is void?

• Participants not taking the PMP^® examination within 30 days of the classroom training completion date.
• Participants not taking the re-exam within 30 days of the previous attempt result date.
• Participants not maintaining 100% attendance in the 4-day PMP^® Boot Camp.
• Participants not going through the e-learning content. 8 hours of online study is required for you to familiarize yourself with the PMP^® course.
• Failing to score at least 80% in online PMP^® simulation tests at icertglobal.com
• Participants not following the instructions and completing the exercises given in the 4-day PMP^® Boot Camp.
• Participants not submitting the required documents to iCert Global.
• The amount reimbursed towards the re-examination fee for each attempt based on mode of taking exam and PMI membership. The PMP^® examination fee will not be reimbursed.




**Participants are required to pass in exam simulators with a score of more than 80% to claim re-examination fee.

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Money Back Guarantee (For India)

4-day PMP^® exam prep with 100% Money Back Guarantee
Terms and Conditions:
iCert Global, through its best in the industry learning methodology, equips its participants with the knowledge and confidence to pass the PMP^® exam in the first attempt.
We are confident to guarantee your success in the PMP^® Exam or we will refund the complete amount to you.

Money back Guarantee, what is it?
If you are not able to clear the PMP^® examination in your first attempt, iCert Global Learning will repay the complete enrollment fees.

How does it work?
To achieve success, it's recommended to take the exam within a week of course completion date or a maximum of 30 days from the classroom training completion date.
You have 3 attempts to clear the PMP^® exam in a year from the day of your application accepted by PMI.

If the participant does not clear the exam in the 1st attempt, iCert Global will reimburse the complete training enrollment fees.
For iCert Global to refund the enrollment fees, participants are requested to provide us the scorecards. Without the scorecards, the refund will not be processed.

Money back Guarantee (India): Refund Process
Participants are required to e-mail scanned copies of the scorecard to along with the PMP^® boot camp location and date.
iCert Global will reimburse the amount payable within 30 days of us receiving all the documents from you.
The mode of reimbursement will be the same as the mode used by the participant to pay the enrollment fees. For example, if a participant has paid through Paypal, iCert Global will reimburse through Paypal only.

What you need to know about the iCert Global Money back Guarantee?

• The guarantee is applicable only for iCert Global 4-Day PMP^® Exam prep Boot camps conducted in the India only.
• It is not applicable for participants of iCert Global 2-Day PMP^® Exam prep courses.
• The guarantee is valid only for the participants that have paid the enrollment fees in full.

What we expect from the participants to ensure success in the PMP^® Exam?
As the PMP^® Exam is a very challenging exam, succeeding in the same would require:

• 100% effort and commitment from participants
• Going through the online course before the classroom training and scoring at least 80% in PMP^® Full-length practice tests available online at www.icertglobal.com
• Participants will have access to iCert Global e-learning course from the day of registration itself. Participants are advised to go through the online course at least once (8 hours) as this will ensure a strong start for your learning process.

When the guarantee is void?

• Participants not taking the PMP^® examination within 30 days of the classroom training completion date.
• Participants not maintaining 100% attendance in the 4 days classroom training.
• Participants not going through the e-learning content, 8 hours of online study are required for you to familiarize yourself with the course.
• Failing to score at least 80% in online PMP^® Exam practice tests available at www.icertglobal.com
• Participant not following the instructions of the trainer and not completing the exercises given in the classroom training.
• Participants not submitting the required documents to iCert Global.

We strongly believe that success in the PMP^® Exam is achievable through a combination of 100% effort from participants and continuous learning support from iCert Global. Our assurance is originating from our experience of training thousands of participants and from their feedback.

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Money Back Guarantee (For All Locations)

• The guarantee is valid only for the participants that have paid the enrollment fees in full (Standard Price).
• The total value of reimbursement provided to you by iCert Global will not, under any circumstances, exceed the amount you have paid for the course. So, the maximum amount reimbursed to you will be limited to the amount that you have paid as part of the iCert Global course.